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Changes to garden waste service and bulky collections

Charnwood Borough Council are having to pause the Council’s garden waste collection service for two weeks due to staff shortages.


They have also had to cancel bulky waste item collections for today (Monday, October 26).


We apologise for any inconvenience.


The services are operated by the Council’s waste partner Serco and a small number of staff have tested positive for Covid-19 and a number of employees are also having to isolate. This has impacted the service. Resources are being diverted to ensure the refuse and recycling services can continue.


Cancelling the garden waste service for two weeks will allow time for crews to return.


Matt Bradford, head of cleansing and open spaces, said: “We appreciate this is inconvenient for people but the health and wellbeing of employees and customers are paramount. We will be reviewing the situation on a daily basis.


“Once a few days of garden waste collections have been missed it is very difficult to catch up and therefore it is sensible to cancel collections for the two-week period which also means the collection cycle will be able to carry on as usual.


“We will continue to work closely with Serco who have already put in a number of measures to keep their employees safe.


“We apologise to customers for the inconvenience but these are clearly very difficult circumstances at the moment and we hope the support they have shown for the refuse and recycling crews continues. They are one of our key frontline services and have continued to operate and serve the public since the start of the pandemic.”


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