Garden Waste to return to fortnightly collections

Garden waste to return to fortnightly collections
Charnwood Borough Council is returning its garden waste service to its normal fortnightly collections from Monday June 15.The service has been operating in a limited capacity since the end of April following a period of suspension due to the coronavirus pandemic.

However, the Council and its waste partner Serco say staffing levels will now allow the fortnightly collections to resume.

It also means that from June 15, customers will leave their bins out on their normal garden waste collection day and not a Monday as they have been asked to do over the past few weeks.

The schedule is available on the Council website.

Cllr Leigh Harper-Davies, lead member for major contracts said: “I’m pleased that we are now able to return to fortnightly collections for the garden waste service.

“We were forced to suspend the service at the beginning of the pandemic due to staff shortages but we’re now in a position where it is possible to go back to the regular collections.

“The current pandemic is putting additional pressure on resources and the waste collection services which includes garden waste. We are working closely with Serco to monitor service closely in case we experience any further staff shortages.

“I would like to thank all of our garden waste service customers for their understanding and patience during the pandemic.

“Our refuse collectors have collected thousands of bins throughout these difficult times and our residents have continued to show support and appreciation to the crews.From June 13, customers will also be able to check their collection days via the Council website. Just visit, my.charnwood.gov.uk

The service which has over 30,000 customers, was suspended in March due to staff shortages caused by the coronavirus pandemic. This decision meant resources could be diverted into the recycling and refuse collections which are more critical functions.

For the latest information about Council services during coronavirus please visit www.charnwood.gov.uk/coronavirus

NHS Covid-19 Information

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
  • travelling for work purposes, but only where you cannot work from home

For further information please visit the NHS website

Charnwood Community Action

The Council has launched Charnwood Community Action, in partnership with John Storer Charnwood. This campaign will help support, advise and guide and co-ordinate groups and people who are volunteering to help others in the borough during the coronavirus pandemic.

The Council will also be working with Leicestershire County Council on the co-ordinated efforts to help vulnerable residents in Leicestershire.

If you or someone you know needs help while in self-isolation, let us know through the John Storer website or by calling 01509 631750 (people are encouraged to use the online services in the first instance to help with the high volume of calls).

Council Tax Support

If you are concerned about paying your bills, there are options around paying your council tax. Some people may also be eligible for support.

Please contact Charnwood BC as soon as possible. They will be as flexible as they can and are aware that many people have concerns at the moment due to the coronavirus pandemic.

10 Monthly Payments – payment break

If you pay council tax over 10 months, you normally do not make payments in February or March. This is a payment break. You can ask to take the payment break for the year 2020/21 earlier in the new financial year (after April 1 2020) instead of February and March 2021. Your total bill remains the same.

12 Monthly Payments – payment break

If you are currently spreading your payments over 12 months, you could switch to a 10-month plan and request to not make payments for two months of the following financial year. Please note that switching to a 10-month plan means your monthly bill will be higher than if spread out over 12 months. The total amount remains the same.

Council Tax Support

Some people may also qualify for Council Tax Support. CBC has an existing scheme which means people who qualify can receive up to an 80 per cent discount on their council tax bills.

Find out more and apply for Council Tax Support

The Government has also just announced that in light of the coronavirus pandemic, people receiving council tax support will also get up to another £150 off their council tax bills. If you pay less than £150 a year at the moment, then you will pay nothing. If you currently receive council tax support, this latest reduction will be applied automatically.

For more advice about issues relating to Council Tax Support, please email benefits@charnwood.gov.uk or call 0345 6091258 (calls charged at local rates).

Garden waste, refuse and recycling

Garden waste service suspended

With Serco, garden waste collections on Monday, March 23 for a period of at least two weeks due to staff shortages. More information on the news section.

Clinical waste service now fortnightly instead of weekly

Staff shortages due to the coronavirus pandemic, clinical waste collections will now be every fortnight and not weekly. The next collection will be April 8, 2020.

Tips are closed

All of the recycling and household waste sites have been closed by Leicestershire County Council. More information is available on the county council website.